Directors and Officers Liability Insurance

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A company invests in directors’ & officers’ liability insurance to protect itself or its senior management. Such protection is needed if anyone sues the company or its top officials for actual or alleged professional misconduct. A D&O insurance policy covers the defense costs and settlements that could result from such a lawsuit and also covers claims resulting from a breach of confidentiality.

What is a breach of confidentiality?

One of the reasons directors or officers might be sued is a breach of confidentiality, intentional or inadvertent. So, what is a breach of confidentiality?

Confidential information is information that is not publicly available. It would also be information that is critical to the business. It cannot be disclosed without consent. A breach of confidentiality happens when you disclose such client data or information to a third party without the client’s approval. The third-party could make unlawful use of such information. So, even if the breach is unintentional, a client could suffer financial losses because of it. To recoup the losses, the client can file a lawsuit against your company.

Breach of confidentiality is an important provision in most contracts. This could be a sub-section in your main contract or you could sign separate non-disclosure agreements (NDAs), committing to protect confidentiality.

Additional Read: How does the claim process work for side A cover for D&O policy?

How does a breach of confidentiality occur?

The most common way in which someone might access confidential information is through theft or hacking of personal details and information.

However, a more serious problem is employee negligence. Laxity in business operations and employee mistakes are other major reasons for data breaches. For instance, a single stolen laptop can cause unimaginable losses or damage to the business.

Breach of confidentiality and D&O insurance

D&O insurance policy usually covers a breach of confidentiality if it is unintentional or the result of negligence. Insurers do not cover the willful sharing of confidential information. Practically, the starting premise that the insurer always makes is that the breach was an accident or that a specific individual, and not the company, did it. This means that D&O insurers will mostly cover confidentiality breach-related litigation.

Case study: D&O cover for unintentional breach of confidentiality

Established in 1998, MKS Engineering Co. has made a name for itself in the engineering sector. Recently, it signed an agreement with TJ Transport for transporting its goods to different parts of India.

Then, MKS bagged a major contract for engineering items from a Pune-based buyer. The company informed TJ Transport about this since its services would be needed to deliver the goods. However, with shipping still a few weeks away, MKS discovered that its competitor had considerable information about this deal.

The engineering company ordered an investigation to ascertain the source of the leaked information. The investigation revealed that one of TJ Transport’s directors had breached the confidentiality provision of the contract by sharing sensitive information.

Consequently, MKS revoked the contract with TJ Transport. Additionally, it started legal action against the director of the transport company. The director in question had unintentionally disclosed the information when MKS’ competitor had called him to avail of their transport services. He had to explain that they could not take up the job because of their ongoing agreement with MKS.

TJ Transport had D&O insurance. The insurer agreed to cover the transport company’s claims because the breach of confidential information was unintentional. Although a lower court upheld MKS’ claims, when the case reached the high court, it cleared the director of all allegations of misconduct. The D&O liability insurance covered all the legal expenses the transport company had incurred in defending its director in both courts.