In order to file personal accident insurance claims on time after an eventuality, policyholders must immediately approach the insurance provider. They must not waste time in approaching the insurance provider. Let us look at the process:
After the accident, immediately inform the customer care of the insurance company through the website or the customer care number
Provide the policy documents
Provide the duly filled in claim form
Submit other documents as per the case – death, partial disability, total disability, etc.
In the next step, the insurance company conducts a scrutiny to understand the authenticity of the claim
If approved, the company will transfer the payment in your account
If rejected, the insurance company might seek other documents, and if it is still not satisfied, it might reject the claim