Steps to follow for a smooth cashless claim:
Step 1: Inform your insurer about the medical situation and visit a network hospital.
Step 2: Submit details of your family health insurance plan and take the pre-authorisation form.
Step 3: The insurer on receiving the pre-authorisation request, verifies the form, and notifies the concerned hospital about the policy details.
Step 4: Once patient is discharged, the hospital will share documents like bills and discharge summary with the insurer
Step 5: The claim will then be directly settled with the hospital after reducing the co-payment, if applicable.