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See escalation matrix, send service requests, track progress, get acknowledgements etc.

Manage claims.

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Product ADVANTAGE

  • Single Trip

    The specific transit insurance policy provides cover for a single trip. Cover ceases to apply as soon as the cargo arrives at its destination. The policy is ideal for business owners who send out cargo items infrequently.

  • Customization

    It is a freely assignable policy, offering different forms of coverage that may vary from All Risk Cover with ITC-A clauses to more specific Fire Risk Only Cover using ITC-C clauses.

  • All Contracts

    You can take cover for all form of contracts which are - FOB (Free on Board), C & F (Cost and Freight), CIF (Cost, Insurance and Freight). In case of FOB & C&F the buyer is responsible for the insurance, whereas in case of CIF, the seller is accountable for the insurance.

  • Internationally Recognized

    In case of export or import, specific transit, policy applies to the physical loss and damage of cargo in transit via sea, rail, road & air under internationally recognized Institute Clauses A, B & C.

WHY CLAIMS GET REJECTED?

Uncovered Perils

Typical examples include goods damaged during unloading and loading or while in storage; damage due to labour strike; and earthquake related damage. These perils can be covered if the insurance is placed properly.

Inherent Vice

This refers to damage caused by a product’s instability rather than external factors. For example coal tends to self-combust, some oils solidify, and paper can disintegrate. Inherent Vice is generally excluded but a discussion with experts like us can give a clear sense of how to reduce Inherent Vice risks.

Inadequate Packaging

Claims are often rejected if packaging material was sub-standard or not customary. This can be contentious in claim settlement. A good practice is to declare packaging upfront and agree with the insurer that this is sufficient.

Why Securenow

  • DEEP PRODUCT KNOWLEDGE

    We have specialized marine underwriters and tie-ups with international experts.

  • COST-EFFECTIVE INSURANCE

    We work with all insurers to get you the best options- both in terms of price and features.
     

  • QUICK TURNAROUND

    Cover notes are issued within hours of request. This ensures that your goods don’t sit idle at any stage.

  • STRONG CLAIM SUPPORT

    We manage all aspects of your claim - from survey appointment to documentation to insurer follow-up.

  • VALUE ADDED SERVICES

    We will advice you on risk management best practices.

  • POLICY ADMINISTRATION SYSTEM (PAM)

    See all your contracts renewal information in one place. Place service requests on PAM.

Downloads

  • proposal form

  • Claim forms

  • Policy wordings

FAQs

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