View and download policies, proposal forms, detailed wordings and network hospital list etc.
See escalation matrix, send service requests, track progress, get acknowledgements etc.
Intimate claim, fill claim form, share documents, track status, get reminders etc.
If you provide false information in the proposal form or make a fraudulent claim the Insurance becomes void and all claims forfeited. Claims can also be denied if you hide or omit material facts to reduce premium. For example, if you say that you have 24/7 security but do not.
During inspection or investigation if it is revealed that the cause of damage is deliberate then such claims will not be entertained and the insurance cancelled.
You need to make the specific provisions to minimise damage or theft. Some basic arrangements like burglary alarm, fire alarm, fire extinguisher, CCTV cameras, security guard should be employed. Absence of these arrangements may result in claim rejection, particularly if these are part of the warranties you gave to the insurer.