Customer Orientation Needed

Increasing coverage and higher acceptability among masses, insurance is still not a fully understood financial product resulting in over or under insurance, improper product selection and poor penetration. Further, mis-selling by agents is still rampant despite companies taking steps to stop such practice. To get the status of the industry in changing business environment, Rahul Trivedi, Senior Reporter, Money Mantra, […]

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If you want a high sum assured, you might not get insurance

Published in Mint on 28th January 2014, Written by Kapil Mehta What is the ideal duration for a life insurance policy? —Shikha  I would recommend a term insurance until a person turns 65. That’s because most people retire by then. By 65, most would have created their financial assets and met family obligations. For investment-oriented […]

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Protecting policyholder rights

Published in Mint on Mar 21 2017, Written by Kapil Mehta In insurance, policyholders—people who buy the insurance—have the weakest voice. Insurers, intermediaries, third-party administrators and surveyors have strong institutional processes to express their perspectives. Policyholders don’t. This is why regulation relating to policyholder rights is so important. This regulation, first introduced in 2002 just […]

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Four steps to build emotional connect with your clients

Published in Cafemutual on 15th March, 2017 According to Harvard Business Magazine, “Emotionally engaged customers are at least three times more likely to recommend your product or services.” In fact, Rajkot-based IFA Ramkumar H Barchha believes that the relationship between the adviser and the client is like a marriage alliance, which is long term. Hence, it is […]

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Why is the insurance Bill so important?

Published in Mint on Dec 16 2014   Last week, a select committee of the Rajya Sabha submitted its report on the Insurance Laws (Amendment) Bill, 2008, and the Cabinet approved it, incorporating the amendments suggested by the committee, for presenting the Bill in Rajya Sabha. It’s expected that the Bill will go through during […]

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